Last Updated: April 23, 2026
NOTICE TO CALLERS
“By calling this business number, you consent to receive one automated SMS if your call is missed. Your phone number will only be used to send this follow-up message in direct response to your call. Reply STOP to opt out at any time.”
📱 Important Notice for Callers
If you have called a business that uses LeadReply and received an automated text message, this page explains your rights, how to opt out, and how our messaging service works.
1. How Customer Consent Is Obtained
LeadReply operates a missed call auto-reply SMS service for local businesses. Our service works as follows:
- A customer calls a business phone number that is registered with LeadReply
- The call goes unanswered (the business does not pick up)
- The caller hears an automated voice greeting that explicitly informs them they will receive a text message
- LeadReply automatically sends one SMS message to the caller on behalf of the business
- The SMS is sent as a direct response to the caller's own inbound call attempt
✅ Consent method: End-users are explicitly informed they will receive an SMS before the message is sent. When a call goes unanswered, the caller hears the following automated voice greeting prior to receiving any text message:
📞 Caller Voice Greeting — Exact Script
“Thank you for calling. We are unable to answer right now. You will receive a text message from us shortly so we can help you. Reply STOP to that message at any time to opt out.”
This voice greeting ensures every caller is explicitly informed they will receive an SMS before the text message is sent. The caller then receives the automated SMS only after hearing this notification. No caller receives a text without first being informed via this voice greeting.
✅ Consent mechanism summary: Caller dials the business number → hears voice greeting notifying them of an upcoming SMS → automated SMS is sent as a direct response → caller can reply STOP at any time to opt out. No unsolicited messages are ever sent.
2. SMS Program Details
📋 Complete SMS Disclosure
Program Name
LeadReply Missed Call Auto-Reply Service
Program Description
Automated SMS messages sent to customers who call a registered business number and do not receive an answer. Messages are sent on behalf of the business that owns the registered number.
Message Frequency
One (1) automated SMS per missed call. Additional messages may follow if the customer continues the conversation by replying.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. LeadReply is not responsible for any charges from your carrier.
Supported Carriers
AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carrier is not liable for delayed or undelivered messages.
How To Opt Out
Reply STOP to any message at any time. You will receive a confirmation and no further messages will be sent from that number.
How To Re-subscribe
Reply START to re-enable messages after opting out.
Help
Reply HELP to any message or contact us at support@leadreplygroup.com
Opt-Out Keywords
STOP
STOPALL
UNSUBSCRIBE
CANCEL
END
QUIT
REVOKE
OPTOUT
3. Sample Messages
The following are examples of automated SMS messages that may be sent through the LeadReply platform on behalf of registered businesses:
Sample Message 1 — Standard Missed Call Reply
"Hi! Sorry we missed your call at [Business Name]. How can we help you today? Reply STOP to opt out."
Sample Message 2 — Service Business Reply
"Thanks for calling [Business Name]! We saw your call and want to help. What can we do for you? Reply STOP to unsubscribe. Msg&Data rates may apply."
Sample Message 3 — AI-Personalized Reply
"Hi! This is [Owner Name] from [Business Name]. Sorry we missed your call — we specialize in [services]. How can we help? Reply STOP to opt out."
4. Opt-Out Rights
You have the right to opt out of receiving SMS messages from any LeadReply-registered business at any time. To opt out:
- Reply STOP to any message you receive — this immediately unsubscribes you from that specific business number
- You will receive a confirmation message: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
- No further messages will be sent from that business number to your phone number
- To re-enable messages, reply START at any time
- For help, reply HELP or contact us at support@leadreplygroup.com
5. No Unsolicited Messages
LeadReply does not send unsolicited SMS messages. Our system is designed with the following safeguards:
- Messages are only sent to phone numbers that have first called a registered business number
- Only one automated reply is sent per missed call
- Numbers on the opt-out list never receive messages from that business again
- We do not purchase, rent, or use third-party marketing lists
- We do not send promotional or marketing messages to numbers that have not initiated contact
6. Business Responsibilities
Businesses that use LeadReply agree to our Terms and Conditions, which require them to:
- Only use the service for legitimate missed call auto-reply purposes
- Not use the platform to send spam or unsolicited messages
- Honor all opt-out requests immediately
- Comply with all applicable laws including TCPA and CTIA guidelines
7. Legal Compliance
LeadReply operates in compliance with:
- TCPA — Telephone Consumer Protection Act
- CAN-SPAM Act — controlling the assault of non-solicited pornography and marketing
- CTIA Messaging Principles and Best Practices
- 10DLC Campaign Registry requirements
- All applicable federal and state regulations governing SMS communications
8. Contact Us
If you have questions about this policy, received a message in error, or need assistance opting out, contact us:
For our full Privacy Policy visit leadreplygroup.com/privacy-policy.html
For our full Terms and Conditions visit leadreplygroup.com/terms-and-conditions.html